Farm Shop FAQs

We deliver to most addresses in the United Kingdom.

Some postcodes in the UK will take longer to receive delivery, please see below:

3 days from order:
Scotland, IV
Scotland, KW
Northern Ireland
Republic of Ireland

4 days from order:
Highlands Scotland, ZE
Highlands Scotland, HS, HG

Standard delivery is £5.95; Saturday delivery is £9.50.

Same or next day delivery, available in London only, is £19.95.

Yes, we offer click and collect from both our Mayfair and Somerset stores. You can select this option during the checkout process.

You can select your desired delivery date during the check out process.

Please note, some postcodes in the UK may take longer to receive their delivery:

1-2 additional days:
Scotland, IV
Scotland, KW
Northern Ireland
Republic of Ireland

2-3 additional days:
Highlands Scotland, ZE
Highlands Scotland, HS, HG

Please get in touch with our customer service team via customerservice@farmshop.co.uk or +44 (0) 1749 606850 Monday – Friday, 8am – 5pm.

Please get in touch with our customer service team, mentioning your order number, via customerservice@farmshop.co.uk or +44 (0) 1749 606850 Monday – Friday, 8am – 5pm.

If there is an issue with your order, please get in touch with our customer service team, mentioning your order number, via customerservice@farmshop.co.uk.

Due to the nature of fresh food, we will be able unable to accept returns of some items.

Currently, we don’t have gift vouchers on our website – though we are working on it! We have gift vouchers available to use in our Mayfair and Somerset stores.

Please get in touch with our customer service team via customerservice@farmshop.co.uk or +44 (0) 1749 606850 Monday – Friday, 8am – 5pm.

We’re located in the heart of Bruton, Somerset, on the edge of our working farm, at the site of Hauser & Wirth Somerset.

Bruton station is under a 10 minute walk away from the site. From the train station, turn left up the hill and follow the gravel footpath and signs to Hauser & Wirth Somerset.

We’re 1 hour and 40 minutes away from London by train from Paddington, and 1 hour and 10 minutes away by train from Bristol Temple Meads.

Yes, we have electric charging available on-site throughout the day. This costs 60p per KWH.

There is a free car park on-site where guests can park during opening hours.

Well behaved dogs on leads are welcome in Farm Shop.

We’re open from 9am–6pm Thursday to Saturday, and 9am–5pm Sunday to Wednesday. Find our most up-to-date and seasonal opening hours on our Farm Shop page.

Gift vouchers can be purchased here and are valid for one year.

Farm Shop Mayfair is located at 64 South Audley Street, London W1K 2QT.

The closest tube stations are Bond Street, Green Park and Oxford Circus – all within walking distance of Farm Shop Mayfair. There are plenty of bus stops nearby too.

You can find pay-as-you-go off-site parking in the surrounding area.

Yes! Well behaved dogs are welcome in both Farm Shop Mayfair and Wine Bar.

Our opening hours are:

Gift vouchers can be purchased here and are valid for one year.

Wine Bar is located inside Farm Shop Mayfair, at 64 South Audley Street, London W1K 2QT. You can enter through Farm Shop Mayfair, or by using one of the side entrances on Aldford Street.

To find out more about Wine Bar, making a reservation, or other queries, head to Wine Bar’s FAQs.